Job Description

Why not enjoy the sun, work and live in the vibrant city of Lisbon while gaining valuable international experience?

This is the perfect opportunity to work with a leading cloud development platform and make a real impact as a Digital Marketing Customer Support Specialist !

Start your experience with peace of mind with an airport welcome upon arrival and comfortable shared accommodation provided by the company.

Join us in Lisbon, where you'll help users around the world create, manage, and grow their online presence.

As a key member of our dynamic team, you will provide quality support to millions of users while gaining experience in digital marketing.

What you will do:

• Providing exceptional customer service via chat, email and phone to users worldwide.
• Troubleshoot platform issues and provide customized solutions to improve user experience.
• Educate users about the platform's features, helping them unlock the full potential of their websites.
• Collaborate with product and development teams to solve complex technical challenges.
• Stay informed about platform updates to provide accurate support.
• Collect and share user feedback to continuously improve the platform.

Who are you ?

• Fluent in French (level C2) and competent in English (level B2 minimum).
• Technology enthusiast with strong problem-solving skills and a customer service-oriented approach.
• A quick learner, willing to adapt to new tools and processes.
• An excellent communicator who thrives in a fast-paced, team-oriented environment.
• Digital marketing experience (preferred but not required) — we're primarily looking for a strong desire to work abroad and build your career in tech and customer service!

No previous experience is necessary! If you are enthusiastic, eager to learn, and passionate about working abroad, we want you to join us!

Why Lisbon?

• Work in a dynamic and multicultural environment.
• Enjoy the sunshine and beautiful views all year round.
• Enjoy Lisbon's affordable cost of living and its many cultural offerings.
• Network with industry professionals at major events like Web Summit.

Apply now to join our team and start your adventure in Lisbon!

Type of employment: Full time, fixed-term contract

Contract duration: 12 months

Benefits :

Relocation assistance | Shared Accomodation Included | Daily transport covered | Employee discounts | On-site restaurant

Job Type: Full Time, Fixed-Term: 12 months contract | Language: English B2 (Required) French C2 (Mandatory)

Expected Start Date: 20 October 2025.