Job Description

Discover Lisbon, work internationally, and enhance your professional skills!

Are you ready for an extraordinary adventure that combines work, travel, and personal growth? Join the customer service team of a leading global Adobe Sales in Lisbon.

Become part of a multicultural and forward-thinking organization that is committed to both its customers and employees.

As a Store Advocate SMB, you will be part of the Online selling team but focuses your efforts on
selling Hardware to small medium and sometimes enterprise customers by email or phone in French.
In this role, you will have to be able to flex your style to handle proactive volume with new
business, but also act as account manager and drive repeat business through managing strong
relationships with Microsoft.

Key Responsibilities:

• Manage Inbound/Outbound phone requests/orders and other activities from Microsoft Store SMB customers in a timely manner
• Ability to provide options and outline features of product and services to gain or retain a customer
• Manage sales cycle for Microsoft Store SMB customers from lead identification to close
• Build long term business relationships between Microsoft Store SMB and SMB companies through a mixture of inbound and outbound phone/email activities

Requirements:

• Willingness to relocate to Lisbon, Portugal
• Good command of English (minimum B2+)
• Dutch C2 Level / Fluent Required
• Strong problem-solving abilities and customer-oriented mindset
• Excellent communication and interpersonal skills
• Authorised to work in Portugal without sponsorship

Benefits:

• Shared accommodation provided by the employer for the duration of your contract
• Comprehensive training program
• Competitive salary
• Meal vouchers
• 12-month fixed-term contract (extension possible)
• Career growth opportunities

You’ll be working in a leading multinational company, gaining valuable professional experience and developing skills that will help you take the next step in your career.

Ready to discover Lisbon and embrace new experiences? Apply now, and one of our recruiters will get in touch with you. We’re here to support you every step of the way!

Employment Type: Full-time, fixed-term contract
Contract Duration: 12 months
Working Hours: 
Monday to Friday from 08:00 to 17:00 (Rotative shifts)

Days Off - Saturday and Sunday

Work Location: Lisbon

Start Date: December 2026