Job Description
Do you feel like adventure and want to discover new horizons?
L'Oréal offers you a great experience as a Customer Advisor!
Working for such a prestigious company allows you to immerse yourself in an exciting environment where you can assist customers and provide excellent service.
This is a unique and enriching career opportunity you won't want to miss!
Your tasks:
- Customer contact via live chat, telephone, email, web forms or private messages on social media.
- Handling consumer requests regarding information and complaints.
- Providing excellent solutions and services.
- Professional advice on products and beauty treatments.
- E-commerce advice (questions about returns, deliveries or refunds).
- Care advice (questions about products, product alternatives, or product specifications).
- Database maintenance (GDPR questions, newsletter unsubscribes, data leaks).
Your profile:
- No experience? No problem! We believe in your potential and offer comprehensive training.
- Motivated, observant, logical and accurate.
- Looking for new discoveries and developing your skills?
- Ready to take on a professional and personal challenge abroad?
- Good knowledge of English (level B2).
The benefits that await you:
- A 12-month contract with the possibility of extension.
- Shared housing throughout the contract.
- Refund of your flight ticket upon arrival in Lisbon and airport transfers included.
- Competitive salary (based on the Portuguese minimum wage) + bonuses.
- Meal vouchers.
- Company health insurance.
- Corporate events.
- Career opportunities!
Do you recognize yourself in this vacancy? Then don't wait any longer, send us your resume and join our team in Lisbon to live the L'Oréal experience to the fullest!
Benefits:
Relocation assistance | Accomodation | Daily transport covered | On-site restaurant
Job Type: Full Time, Fixed-Term: 12 months contract | Language: English B2 (Required) French (Mandatory)
Expected Start Date: October 2025.
